Privacy Policy

Last updated: April 25, 2025

Introduction

Yolandro operates the website yolandro.com and provides online education services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you:

Create an account or register for courses
Complete your profile or update account settings
Enroll in courses or access learning materials
Communicate with us through email, contact forms, or support channels
Participate in surveys, promotions, or feedback requests
Make purchases or process payments

This information may include your name, email address, phone number, billing information, educational background, and any other information you choose to provide.

Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

Device information such as IP address, browser type, operating system, and device identifiers
Usage data including pages visited, time spent on pages, links clicked, and navigation paths
Learning activity such as course progress, completion rates, quiz results, and interaction with course materials
Technical data such as connection information, error logs, and performance metrics

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings, though disabling cookies may limit certain functionality.

How We Use Your Information

We use the collected information for the following purposes:

Providing and delivering our educational services and course content
Creating and managing your account and enrollment
Processing payments and maintaining transaction records
Personalizing your learning experience and recommending relevant courses
Communicating with you about your account, courses, updates, and support
Improving our platform, content, and services based on usage patterns
Ensuring platform security and preventing fraud or unauthorized access
Complying with legal obligations and enforcing our terms of service
Conducting research and analytics to enhance educational outcomes

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We engage third-party service providers to perform functions on our behalf, including payment processing, email delivery, hosting services, analytics, customer support, and content delivery. These providers have access to your information only to perform specific tasks and are obligated to protect your data.

Educational Partners

If you enroll in courses offered in partnership with other educational institutions or instructors, we may share relevant information to facilitate course delivery and certification.

Legal Requirements

We may disclose your information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

With Your Consent

We may share your information for other purposes with your explicit consent.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

The nature and sensitivity of the information
The purposes for which we process the information
Legal, regulatory, and contractual obligations
Your account status and activity

After the retention period expires, we will securely delete or anonymize your information.

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Portability

You may request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

Correction and Update

You can update or correct your account information at any time through your account settings or by contacting us.

Deletion

You may request deletion of your personal information, subject to certain exceptions such as legal obligations or legitimate business purposes.

Objection and Restriction

You may object to certain processing activities or request restriction of how we use your information.

Communication Preferences

You can opt out of promotional emails by following the unsubscribe instructions in those messages. Note that you cannot opt out of service-related communications necessary for account management.

To exercise these rights, please contact us at support@yolandro.com. We will respond to your request within a reasonable timeframe.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and vulnerability testing
Access controls and authentication mechanisms
Employee training on data protection practices
Incident response and breach notification procedures

However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

International Data Transfers

Our services are accessible globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to ensure your data receives adequate protection.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

Third-Party Links and Services

Our platform may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Yolandro
Potomkinska St, 154, Mykolaiv, Mykolaiv Oblast, Ukraine, 54000
Email: support@yolandro.com
Phone: +380443311414